Reference

How habaji Handles Legal Obligations

Before you open an account or use any part of habaji — whether that's placing a sports wager, making a bKash deposit, or browsing live casino tables — you should understand the legal conditions that govern your use.

Jurisdiction-dependent accessAccount terms apply at registrationbKash, Nagad, Rocket covered by payment policyContact us for legal queriesPolicy subject to revision
habaji How habaji Handles Legal Obligations
LEGAL CONTACT PATHS

How to Reach Us on a Legal or Policy Matter

If something in our legal terms is unclear, or if you need to raise a formal concern about your account, there are direct ways to contact the habaji team. Policy questions get routed to the right team when you use the channels below — general chat is fastest for account queries, while email works better for anything that needs a written record.

Team online

Live Chat

Open the chat widget from your account dashboard. Legal and policy queries are flagged to a specialist; keep your account ID ready to speed up the process.

Email Support

Send your legal query to our support address found in the account help section. Email is the right channel when you need a documented response or are escalating a dispute.

Account Help Centre

The Help Centre in your account settings holds policy documents, terms updates, and a form to submit formal complaints. Check there first before escalating.

HOW WE HANDLE DATA

Account Security, Data and Your Rights

habaji takes a straightforward approach to data: we collect what is necessary to run your account, process your bKash, Nagad, or Rocket payments, and meet our own compliance obligations. We do not sell your data to third parties. You have the right to request a copy of the data we hold on you, and you can ask us to correct anything that is wrong.

Data Retention

We keep account and transaction records for as long as required by our internal policy and applicable obligations. After the retention period, data is deleted or anonymised in line with standard practice.

Cookie Policy

Cookies on habaji are used for session management, fraud detection, and site performance. You can adjust cookie preferences through your browser settings at any time without losing account access.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal requests. Never share your OTP with anyone — habaji staff will never ask for it.

Requesting Changes

To update, correct, or request deletion of your personal data, contact us via the email channel in your account Help Centre. We aim to acknowledge your request and respond within a reasonable timeframe.

Legal Policy Questions — Answered Directly

These are the legal and policy questions we hear most from people in Bangladesh. If your question is not covered here, the account Help Centre or our email support channel is the right next step.

Eligibility depends on your local law and the region you access from. We do not make legal determinations on your behalf. Check what applies in your location before opening an account.

Both habaji's payment policy and bKash's own wallet terms apply. By initiating a deposit, you confirm you are the account holder for both the bKash number and the habaji account.

Yes. Send a data access request to our support email found in the account Help Centre. We will acknowledge receipt and provide a response within a reasonable period.

Accounts accessed from restricted regions may be suspended during review. We will contact you through your registered channel. Access and eligibility are governed by the region clauses in our terms.

Use the complaint form in your account Help Centre or email our support team. Written submissions through email create a record and are the appropriate route for formal disputes.

We update terms when our policy or operating conditions change. Notification is posted in your account dashboard. Continuing to use habaji after an update means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.